Registration
Registering in the Personal Records Database [BasisregistratiePersonen] (BRP) of the municipality of Zaanstad
A record of your personal data is kept in the municipality's Personal Records Database (BRP). You can register with the BRP in your local municipality. Once you have registered with the BRP, you will receive a Citizen Service Number [Burgerservicenummer] (BSN) which you need if you are going to start work or apply for the living allowance.
You can make an appointment to register with the municipal civil affairs department [Burgerzaken] of the municipality of Zaanstad. To do so you can call 14075 or +31 (0)75 6816969 if you are calling from abroad. In some instances you will be able to make an appointment online via www.zaanstad.nl. You can find more information at www.refugeehelp.nl.
Moving house
If you are moving house within the Netherlands, you must deregister from your old address. You can do this by registering with the (new) municipality you are moving to. If you are moving abroad, you can deregister when you fill in the emigration declaration for the municipality you are currently registered with. You should do this at least 5 days before your departure.
Transfering from a host family to the municipal reception centre
If you want to move from a host family to the municipal reception centre, you can submit a transfer request by telephoning the municipality of Zaanstad on 14075, or +31 (0)75 6816969 if you are calling from abroad.
Proof of residency in the Netherlands
The Immigration and Naturalisation Service [Immigratie- en Naturalisatiedienst] (IND) issues legal documents to Ukrainian refugees who are registered in the BRP and who fall under the temporary protection regulation to prove that they are allowed to live and work in the Netherlands. The same applies to third-country nationals who have registered in the BRP before 19 July 2022.
If you would like to receive proof of residency, you can make an appointment online to be issued with one in your local region. In your case this is the Amsterdam region. Please consult the IND's appointments planner.
Please visit the website: https://portaal.refugeepass.nl. Everyone will be given an opportunity to make an appointment. The IND is endeavouring to give everybody the opportunity to make an appointment to receive their proof of residency document before 1 September 2022.
NB: In order to avoid pressure on the system due to people coming to the same location from several different regions, we recommend that you do not travel to other regions, but make an appointment in your own region of Amsterdam.
You can find more information at www.refugeehelp.nl and at www.ind.nl/ukraine.
